NLG Hotel Group Bar Training Manager Hamish Watts named
‘Master of Bars’ for 2010!

MEDIA RELEASE: 01.12.10

On Monday 29th November the NSW AHA (Australian Hotels Association) Awards for Excellence were held at the Star City Casino. NLG Hotel Group Bar Training Manager Hamish Watts was recognised for his excellence within the Industry being named ‘Master of Bars’ for 2010.

The annual AHA Awards for Excellence has become the most prestigious awards night within the hospitality industry. Judged by an independent panel of hotel experts, the Master of Bars judging criteria canvassed personal presentation and attire, personality and professional attitude, skill set, customer engagement and knowledge of RSA and RCG practices.

“It’s an honour to receive such prestigious Industry recognition in a field true to my heart. It was a real thrill when my name was announced, especially when the calibre of finalists was so high” said Hamish Watts.

NLG Hotel Group enlisted the skills of Hamish Watts into the role of Group Bar Training Manager at the start of 2010 after Hamish had spent two years with the company at the Willoughby Hotel. His role as Group Bar Training Manager focuses on ensuring all staff under the NLG Hotel Group banner are delivering quality customer service to the front line of NLG Hotel’s day in and day out. Delivering thorough training in all areas canvassed in the award criteria ensures a well rounded skill set and the ability to deliver on this promise.

NLG Hotel Group General Manager, Dan Brady said; “Hamish being named as ‘Master of Bars 2010’ is a massive accolade for both himself and NLG as our focus is renewed to the On Premise Business. We can be sure our staff are receiving the best training available to them and converting that skill set to quality customer service and engagement on the front line of our hotels.”

The Awards ceremony also saw NLG Hotel Group take out the awards for Best Casual Dining (Willoughby Hotel), Best Gaming Venue (Eastwood Hotel), Best Bottleshop (The Brewhouse Lalor Park), Best Keno City (Cabramatta Inn), Best Keno Country (Moonee Beach).

“The diversity and scope across the awards categories received is testament to the NLG Hotel Group Training Model” continue Dan Brady.